Terms of Services

  • Effective From: 11th April, 2023
Introduction :

Please read this document carefully, as it sets out the terms and conditions on which Bingtellar Inc. ( trading as “Bingtellar” or “Bingtellar.com”) will provide services to you through our websites, APIs, or mobile applications.

In this document, references to "We", "Our", "Company", “Bingtellar” "Us" are to Bingtellar Inc. Any references to “Customer”, “You”, “Your”, “User” are references to you as a customer of Bingtellar and user of our services. Any references to the  "Service" includes websites, APIs, or mobile applications.

By signing up to use an account through www.bingtellar.com. or any of our associated websites, APIs or mobile applications (collectively the "Site"), you agree that you have read, understood, and accept all of the terms and conditions contained in this Agreement, as well as our Privacy Policy and Cookie Policy. This Agreement will govern the use of the Services provided by Bingtellar. By using the services you agree to be bound by the terms and conditions set out on this Site (the "Agreement" ). This Agreement will come into effect when you confirm electronically that you agree to it.

DISCLAIMER: The User agrees and understands that the use of the Application is self-directed, and that Bingtellar will serve as an agent for purposes of carrying out the User’s directions to place and withdraw orders for the purchase of Cryptocurrency, from one of our partners, and disburse assets to the User’s wallet address indicated at the time of the order, or to take such other steps that are reasonably necessary to carry out the User’s directions (the “Services”), all subject to the conditions of these Terms of Use. At no point during a purchase will Bingtellar be in possession or in control of a User’s funds.  Purchases made through Bingtellar are one-off and executed uniquely, per customer initiated transaction.  Bingtellar does not provide trading or investment or brokerage accounts, nor does Bingtellar provide investment or any other financial advice.

General Use:

1a. Eligibility.
By registering to use a Bingtellar Account and service, you represent and warrant that:
As an individual, you are at least 18 or the legal age to form a binding contract under applicable laws.
As an individual, legal person, or other organisation, you have the legal capacity and sufficient authorisations to enter these Terms.
You will not open, or attempt to open, a Bingtellar Account under any name except your own; or use your Bingtellar Account to carry out transactions on behalf of a third party.
Suppose you act as an employee or agent of a legal entity and enter into these terms on their behalf. In that case, you represent and warrant that you have all the necessary rights and authorisations to bind such a legal entity.
Your use of Bingtellar’s Services will not violate any laws and regulations applicable to you, including but not limited to anti-money laundering, anti-corruption, and counter-terrorist financing.

1b. Account Information, Registration and Verification

To use our service, you must open and create your personalised Account. You confirm that all information provided is to open the account is accurate, and you agree to update your information once a change occurs. You will provide security for transactions carried out through your Account by ensuring sufficient local or digital currency in your account or at least the minimum closing amount.
In furtherance of our Anti-Money Laundering & Combating the Financing of Terrorism (AML/CFT) Policy, you agree to provide us with requisite information by filling out the Know Your Client (KYC form). Once the verification procedure has been completed and the KYC form has been filled out, users are granted access to our Service. Kindly visit this link for more information on our AML/CFT policy. The required information will include but is not limited to the following: name, address, telephone number, e-mail address, date of birth, tax identification number (TIN), valid identification card number, bank verification number and bank account information (such as the name of the bank, the account type, sort code number, and account number).
We may be required to submit additional information on you your business, provide records to regulators or require you to meet with our staff in certain circumstances. This process is enhanced due diligence (“EDD”). We reserve the right to charge you for the Enhanced Due Diligence., and we will notify you of the same where appropriate. While we verify your identity and carry out the EDD, you agree that there may be delays accessing your account and carrying out transactions. Once the process is complete, your account will run seamlessly.
As part of the Identity Verification and EDD procedures, we are required to retain certain information even after we have closed and suspended your account, or you have terminated your account. See our privacy and AML/CFT policy for more information. To protect your Account, which comprises your balances amongst others, keep your password and pin confidential and secure. You are responsible for any activity carried out using our service. Proceeds realised from the sale of your supported digital currency(s) will be credited to your Balances, less any applicable fees and taxes and interest.

Bingtellar reserves the right to, at any time:

Restrict or suspend your Bingtellar Account when we, in our sole discretion, consider it necessary to carry out further Identity Verification and/or EDD; or
Terminate your Bingtellar Account if you provide, or we suspect you have provided, false information or refuse to provide the information we require for Identity Verification and/or EDD.

1c. Risks. The buying, selling, and exchanging of Digital Currency may involve significant risks, including large price fluctuations. Bingtellar is not responsible for any changes in value of any Digital Currency bought or sold through Bingtellar site & services, including, but not limited to, slippage or unforeseen price changes between order placement and execution. Please carefully consider your own financial position before trading or holding Digital Currency and adequately research any Digital Currency you are considering buying or selling.

1d. Communications. By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing hello@bingtellar.com.

Transaction Instructions

Bingtellar processes all transactions according to the instructions received from its users, and we do not guarantee the identity of any user, receiver, requester or other parties. You should verify all transaction information before submitting instructions to Bingtellar. A transaction is not complete while it is pending. Funds associated with transactions in a pending state will be designated accordingly.
Bingtellar may charge network fees (miner fees) to process a Digital Currency transaction on your behalf. Bingtellar will calculate the network fee at its discretion, although Bingtellar will always notify you of the network fee at or before the time you authorise the transaction.
Bingtellar has no control over, or liability for, the delivery, quality, safety, legality or any other aspect of any goods or services that you may purchase or sell to or from a third party (including other users of Bingtellar Services). Bingtellar does not own or control the underlying software protocols that govern Digital Currencies' operation supported on our platform. In general, the underlying protocols are open source, and anyone can use, copy, modify, and distribute them.

You accept and agree that Bingtellar does not:

Guarantee the identity of any user, receiver, or another party to a Balances Transaction. You are solely responsible for ensuring all transaction details are correct, and you should carefully verify all transaction information before submitting transaction instructions to Bingtellar.
Have any control over, or any liability concerning, the delivery, quality or any other aspect of any goods or services that you may buy from or sell to any third party. Balances shall not be responsible for and will take no action concerning ensuring that any buyer or seller you transact with using your Balances completes the relevant transaction or has the requisite authority to do so.

Transactions limits and enhanced due diligence

The use of all Bingtellar Services is subject to a limit on the volume, you may transact or transfer in a given period (e.g. daily). To view your limits, login to your Bingtellar account Your transaction limits may vary depending on your payment method, verification steps you have completed, and other factors. We reserve the right to change applicable limits as we deem necessary. If you wish to raise your limits beyond the posted amounts, you may submit a request at hello@bingtellar.com

We may require you to submit additional information about yourself and provide additional records, if you wish to raise your limits ("Enhanced Due Diligence"). In our discretion, we may refuse to raise your limits, or we may lower your limits at a subsequent time even if you have completed Enhanced Due Diligence.

Digital currency purchases and sales

(i). Purchase or Sale of Digital Currencies: You will be able to purchase cryptocurrencies from us and through our partners and websites subject to the applicable rates or fees displayed during the purchase flow. The price, exchange rate and amount of the cryptocurrency that you wish to purchase will be confirmed at the time that you place an order for a cryptocurrency Purchase.
You can purchase Digital Currency using your Linked Payment Method. Your purchase must follow the relevant instructions on the Site. You can sell certain Digital Currencies directly to Bingtellar and instruct Bingtellar to deposit the proceeds from the sale into your linked bank account or preferred payment method.

(ii). Digital Currency prices are volatile and Bingtellar reserves the right to cancel any transaction not confirmed by you within ten 10 seconds after Bingtellar quotes a transaction price. A purchase of Digital Currency using your Linked Payment Method generally will initiate on the business day we receive your instructions. Bingtellar will transfer the purchased Digital Currency to your designated Linked Wallet as soon as funds have settled to Bingtellar which in the case of a bank account or mobile money may take up to five business days. You can sell Digital Currency and instruct Bingtellar to deposit funds into your verified bank account or mobile wallet or, where supported, a Digital Currency Wallet. If Bingtellar cannot complete your Digital Currency Transaction for any reason (such as price movement, market latency or order size), Bingtellar will reject the order and notify you of such rejection. You will not be charged for a rejected transaction.

(iii). Rates / Fees.  A full list of Bingtellar rates and fees can be found on our Rates page. By using Bingtellar Services you agree to rates. Bingtellar reserves the right to adjust its pricing and fees and any applicable waivers at any time. We will always notify you of the pricing and fees which apply to your Digital Currency Transaction when you authorize the transaction and in each receipt we issue to you. We may charge network fees (miner fees) to process a Digital Currency Transaction. We will calculate the network fee in our discretion, although we will always notify you of the network fee at or before the time you authorize the Digital Currency Transaction. If Bingtellar cannot complete your Digital Currency Transaction for any reason (such as price movement, market latency or order size), Bingtellar will reject the order and notify you of such rejection. You will not be charged for a rejected transaction.

(iv). Unauthorized and Incorrect Transactions: When a Digital Currency Transaction occurs using your credentials, we will assume that you authorized such transaction, unless you notify us otherwise. If you believe you did not authorize a particular transaction or that a transaction was incorrectly carried out, you must contact us as soon as possible either by email or at https://bingtellar.com.

(v). Account Information:  You can see your transaction history using the Bingtellar Site, including (i) the amount (and currency) of each Digital Currency Transaction, (ii) a reference to the destination Linked Wallet, (iii) any fees charged and (iii) the date of each Digital Currency Transaction.

(Vi). Consent to access, processing and storage of your personal data: You consent to us accessing, processing and retaining any personal information you provide for the purpose of us providing Bingtellar Services to you. This consent is not related to, and does not affect any rights or obligations we or you have in accordance with data protection laws, privacy laws and regulations. You can withdraw your consent at any time by closing your Bingtellar Account. However, we may retain and continue to process your personal information for other purposes. Please see our Privacy Policy for further information about how we process your personal data and the rights you have with respect to this.

(vii). Reversals & Cancellations: You cannot cancel, reverse or change any Digital Currency Transaction marked as complete or pending. If your payment is not successful, if your payment method has insufficient funds or if you reverse a payment made from funds in your bank account, you authorize Bingtellar, in its sole discretion, to either cancel the transaction or to debit your other Linked Payment Methods in any amount necessary to complete the Digital Currency Transaction on its original terms. You are responsible for maintaining an adequate balance and/or sufficient credit limits in order to avoid overdraft, non-sufficient funds (NSF) or similar fees charged by your financial services provider. We reserve the right to refuse to process or to cancel or reverse any Digital Currency Transaction in our sole discretion, even after funds have been debited from your Linked Payment Method(s),if we suspect the transaction meets any criteria set. In such instances, Bingtellar will reverse the transaction and we are under no obligation to allow you to reinstate a purchase or sale order at the same price or under the same terms as the cancelled transaction.

(viii). Payment Services Partners: Bingtellar may use a third-party payment processor to process any Fiat payment between you and Bingtellar.

Data protection and Account Security

Bingtellar takes security very seriously, and we take internal measures to protect your Bingtellar Account. However, you are solely responsible for:

  • Maintaining adequate security and control over your Bingtellar Account sign-in details, including but not limited to any passwords, personal identification numbers (PINs), API keys, or any other codes associated with your Bingtellar Account.
  • Keeping your contact details up to date so that you can receive any notices or alerts we may send to you in relation to security (see Notices).
  • Maintaining security and control over the email mailbox, phone number and two-factor authentication applications or devices associated with your Bingtellar Account.

  • We shall not be liable for any damage or malfunctions caused by viruses, spyware, or other malware that may affect your device or other equipment. We strongly advise the use of reputable virus screening and prevention software to be updated regularly to combat such viruses. Please note the following:

  • SMS and email services are vulnerable, and care should be taken when reviewing messages purporting to originate from us.
  • Enabling any additional security features available to you, including the activation of two-factor authentication on your Bingtellar account
  • We will never seek access to your device or account.
  • We will not request your personal identification number (PIN) or other identification code associated with your account.
  • We will not request your personal identification number (PIN) or other identification code associated with your account.
  • Verify the uncertainty and authenticity of any notice of any purported to be made by Bingtellar to your account.

  • You are to take steps to secure your account details adequately. We shall not be liable for failure to secure your account details, resulting in unauthorised access to your Account and/or results in the tampering of local or digital currency kept in your Balances or any linked bank account(s). You accept that you shall be held responsible for all activities that occur through your account and accept all risks thereof.

    Restriction, Suspension, Termination

    Bingtellar reserves the right to restrict, suspend or terminate your Bingtellar Account where:

    (i). We reasonably suspect that your Bingtellar Account is the subject of an operational or other error, in which case we may suspend access to your account until the error is rectified.
    (ii). We reasonably suspect that your Bingtellar Account has been or is being used with any unlawful, fraudulent or Prohibited Activity, or breach of these Terms or our standard Terms of Use;
    (iii). We reasonably suspect that you or your Bingtellar Account is or has been associated with or poses a high risk of money laundering, financing of terrorism, fraud, or any other financial crime.
    (iii). We reasonably suspect you of taking any action that Bingtellar considers to be a circumvention of Bingtellar’s controls, including but not limited to opening multiple Bingtellar Accounts.
    (iv). We reasonably suspect your involvement in any attempt to gain unauthorised access to any Bingtellar Account.
    (v). Your Bingtellar Account is or appears to be the subject of any legal, regulatory or government process and/or we, in our sole discretion, consider there to be a heightened risk of legal or regulatory non-compliance.
    (vi). We are compelled to do so by a prima facie valid subpoena, court order, or other binding order of a government or regulatory authority; or

    Bingtellar will make all reasonable efforts to notify you of any decision to restrict, suspend or terminate your Bingtellar Account unless we are prevented from doing so by any legal or regulatory process or requirement or where doing so may compromise Bingtellar’s security and/or risk management procedures. You accept and agree that Bingtellar is under no obligation to disclose to you the fact of or reason for any decision to restrict, suspend or terminate your Bingtellar Account. Bingtellar shall have no liability to you in connection with the restriction, suspension or termination of your Bingtellar Account.

    You accept that, once your account is closed:

  • We reserve the right to delete all your account information on our server and the right to retain any information required for legal and operational reasons
  • It will not be accessible to you.
  • We are under no obligation to notify you of or provide you with any digital currency credited to your Account.
  • Bingtellar reserves the right, at its sole discretion, to suspend or delete at any time and without further notice, any User accounts which it deems inappropriate, offensive or in violation of these Terms.
  • The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.
  • The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

  • Notice

    Bingtellar will provide any notices relating to your account or your use of our service on the service or by mailing them to the email address provided by you. You consent to receive all notices electronically.
    You have the hardware and software to access, receive and save notices sent to you electronically. All information provided to us is valid and up to date. Any notification sent to the email address provided by you will be deemed received once we send it.

    Prohibited Activities

    You must not use your Bingtellar Account to undertake any of the activities or categories of activity set out in this section (each a “Prohibited Activity”):

    (a). Violation of any laws, statutes, ordinances or regulations. Undertaking, facilitating or supporting criminal activity of any kind, including but not limited to money laundering, terrorist financing, illegal gambling operations or malicious hacking.
    (b). Abusive activity, including but not limited to imposing an unreasonable or disproportionately large load on Bingtellar’s infrastructure or otherwise taking any action that may negatively affect the performance of the Bingtellar Site or Bingtellar’s reputation.
    (c). Attempting to gain unauthorised access to the Bingtellar Site or any Bingtellar Account. Transmitting or uploading any material to the Bingtellar Site that contains viruses, Trojan horses, worms, or any other harmful programmes.
    (d). Transferring your Bingtellar Account access or rights to your Bingtellar Account to a third party, unless as required by law or with Bingtellar's prior consent.
    (e). Fraudulent activity, including but not limited to taking any actions that defraud Bingtellar or a Bingtellar customer, or the provision of any false, inaccurate, or misleading information to Bingtellar. (f). Transactions involving items that may help facilitate or enable illegal activity; promote or facilitate hate, violence or racial intolerance; are considered obscene, or maybe stolen goods or the proceeds of crime. (g). Intellectual property infringement.
    Sale or purchase of drug, narcotics or controlled substances and paraphernalia, pseudo-Pharmaceuticals: Pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body.
    (h). Adult Content and Services: Pornography and other obscene materials (including literature, imagery and other media); sites offering any sexually related services such as prostitution, escorts, pay-per-view, adult live chat features.
    (i). Multi-level Marketing: Pyramid schemes, network marketing, and referral marketing programs.
    (j). Unfair, predatory or deceptive practices: Investment opportunities or other services that promise high rewards; Sale or resale of a service without added benefit to the buyer; resale of government offerings without authorisation or added value; sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers.
    (k). High-risk businesses: any businesses that we believe poses an elevated financial risk, legal liability, or violate card network or bank policies.

    By opening a Bingtellar Account, you confirm that you will not use your account to undertake any of the above-listed Prohibited Activities or any similar or related activity.
    Under no circumstances should you attempt to use your Bingtellar account to store, send, request, or receive currency or Digital Currencies in any form that Bingtellar does not support. Bingtellar assumes no responsibility or liability in connection with any attempt to use Bingtellar Services for a currency that Bingtellar does not support.

    Third-party Sites

    Our Service may contain links to other sites not operated by us. If you click on a third-party link, it may direct you to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices. We do not guarantee the identity of any user or third party.

    Financial Advice

    No information provided by this service concerning your account provided through any of our platforms shall constitute financial, investment or other professional advice. You are solely responsible for any decision to deposit, store, convert and send digital currency. Such a decision should consider your risk appetite and financial circumstances.


    You are solely responsible for determining whether and to what extent any taxes apply to any transactions you carry out through your Bingtellar Account and for withholding, collecting, reporting and remitting the correct tax amounts to the appropriate tax authorities.

    Disclaimers and Warranties

    Bingtellar expressly disclaims, and you waive, all warranties of any kind, whether express or implied. We make no representations about the accuracy of the historical digital currency data available on the service. Without limiting the generality of the preceding, your Bingtellar account and any related products or services are offered without any warranty as to merchantability or fitness for any particular purpose.
    We will ensure that all requests are processed on time, but we make no warranties regarding the length of time required to complete processing which depends on factors outside our control.

    Limitation and Liability

    In no event shall Bingtellar, its operating entities or any other affiliates (including their respective directors, members, employees or agents) be liable to you for any direct, indirect, special, consequential, exemplary or punitive damages or any other damages of any kind, including but not limited to loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, whether in contract, tort or otherwise, arising out of or in any way connected with your use of, inability to use, or unavailability of your Bingtellar Account, including without limitation any damages caused by or resulting from any reliance upon any information received from Bingtellar, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from a force majeure event, communications failure, theft, destruction or unauthorised access to Bingtellar’s records, programmes or services.
    Without limiting the generality of the above, in no event will any liability of Bingtellar, its operating entities, or any other affiliates (including their respective directors, members, employees or agents) arise concerning your use of your Bingtellar Account, exceed (in aggregate) the fees earned by Bingtellar in connection with your use of your Bingtellar Account in the six months immediately preceding the event giving rise to the claim for liability.
    The above limitations of liability shall apply to the fullest extent permitted by law in the Federal Republic of Nigeria and other jurisdiction.


    You and we agree to notify the other party in writing of any claim or dispute that arises in relation to the Bingtellar Site, your Bingtellar Account or these Terms within 30 days of such claim or dispute arising. You and we further agree to attempt informal resolution of any Dispute before bringing a claim in any court or other body.
    This Agreement shall be governed by and construed per the laws of the Federal Republic of Nigeria. Parties agree to submit all disputes, claims or controversies (including non-contractual Disputes, claims or controversies) arising out of or in connection with these Terms, or the breach, termination, enforcement or interpretation thereof (together, Disputes), to the exclusive jurisdiction of the courts of Nigeria.


    Entire Agreement: These Terms constitute the entire agreement and understanding between you and Bingtellar concerning this subject matter and supersede all prior discussions, agreements and understandings of any kind between you and Bingtellar (including but not limited to any prior versions of these Terms).
    Breach: Should you suspect that your Account or any of your details have been compromised or you become aware of any fraud or attempted fraud or any other security incident affecting you and/or Bingtellar. If that happens, you must notify Bingtellar Support immediately by email at support@Bingtellar.com and continue to provide accurate information throughout the Breach. You must take the required steps to reduce and report any Breach. Bingtellar will take into account any failure to provide prompt notification of any Breach.
    Account Inactivity: If you have not accessed your account for a few years and we cannot contact you but hold digital assets on your behalf, we may be required to report and deliver such funds to the relevant authorities as unclaimed money. We reserve the right to deduct a dormancy fee or administrative charges incurred by holding such unclaimed funds.
    Agency: Nothing in this Agreement shall be deemed or shall cause either you or Bingtellar to be treated as the agent of each other**.**
    Invalidity of Terms: If any provision of these terms as may be amended periodically is determined to be invalid or unenforceable, in part or whole under any applicable law, this will not affect the validity of any other provision as stated in these terms.
    Transfer: This agreement is personal to you, and you cannot transfer or assign your rights, interests or obligations to anyone else. We may transfer or assign our rights licenses, interests, and obligations at any time, including as part of a merger, acquisition, or other corporate restructuring, provided that this transfer or assignment does not materially impact the quality of our Services.
    Force Majeure: Bingtellar is not liable for a breach or non-performance of the conditions of these terms to the extent that circumstances beyond the control of Bingtellar cause the breach, its affiliates, employees or agents and for the period those circumstances persist.
    Security:  Bingtellar will not be held responsible for any claims over any security.
    Headings: Clause headings in these terms are for convenience only and shall not govern the meaning or interpretation of any provision.
    English Language Controls:  These terms and any information that you or we will provide should be in English. The translation of these terms and other documents provided on this service is for your information. In doubt, the English language version of this Agreement and other documents shall prevail.

    Contacting Us:

    We are delighted to always hear from you. legal@Bingtellar.com and your inquiry will be dealt with as soon as possible.