Privacy Policy

  • Effective From: 11th April, 2023

Bingtellar (defined below under “Our relationship to you”) is committed to protecting the privacy of visitors to our websites and our customers. This Privacy Policy describes how we handle your personal data when you access our services, which include our content on the websites located at or any other websites, pages, features, or content we own or operate (collectively, the "Site(s)"), or any Bingtellar API or third party applications relying on such an API, and related services (referred to collectively hereinafter as "Services").
If you have any questions about this Policy, please send them to We are committed to protecting your Personal Data while You use this Application.

We recognise that your privacy is important. This document outlines the types of personal information we receive and collect when you use the service and some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Types of data we collect

We collect different types of information from the visitors to our website voluntarily. The collection of the information is to provide and improve our service to you, and such information includes but is not limited to:

(a). Personal identification information such as your full name, date of birth, nationality, cellphone or mobile number, email address, place of residence (and/or proof of residence), employment status, the industry of employment and/or national identification number ;
(b). Information for purposes of biometric identification, such as the selfie you provide to us when creating your Bingtellar account.
(c). National identity documentation such as a copy of your national identity card, drivers’ license or passport and/or any other information deemed necessary to comply with our legal obligations under financial or anti-money laundering laws;
(e). Transaction information such as your transaction data on your Bingtellar account and information on the recipient of any transaction(s);
(f). Correspondence such as information provided to us when engaging with our customer support and/or responses to surveys;
(g). Usage, device and location information such as cookies, geolocation information, browser name and version information, IP address information, device fingerprint data, authentication data and/or clickstream data.

This information is collected as follows;

(i). When you provide it to us, such as when you sign up for a Bingtellar account, use our products and services, or take part in customer surveys, competitions and promotions;
(ii). When you communicate with us by email, chat, telephone or any other means, we collect the communication and any personal data provided in it;
(iii). When you use the Bingtellar platform, we collect information on your transactions and usage of your Bingtellar account;
(iv). When we obtain information from third parties such as identity verification services, credit reference agencies, regulatory and enforcement agencies and public sources.

The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries. Once information is reviewed, it is discarded or stored in our files. If we make material changes in collecting personally identifiable information, we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

How we use your personal information

We may use your information in the following ways and for the following purposes:

(1). To maintain legal and regulatory compliance
Bingtellar needs to process your personal information in order to comply with anti-money laundering and security laws. In addition, when you seek to link a bank account to your Bingtellar account, we may require you to provide additional information which we may use in collaboration with service providers acting on our behalf to verify your identity or address, and/or to manage risk as required under applicable law. We also process your personal information in order to help detect, prevent, and mitigate fraud and abuse of our Services and to protect you against account compromise or funds loss. If you do not provide personal information required by law, we will have to close your account.

(2). To provide Bingtellar's Services
We process your personal information to provide Services to you. For example, when you want to store funds on our platform, we require certain information such as your identification, contact and payment information. Third parties that we use such as identity verification services may also access and/or collect your personal information when providing identity verification and/or fraud prevention services. In addition, we may need to collect fees based on your use of our Services. We collect information about your account usage and closely monitor your interactions with our Services. The consequences of not processing your personal information for such purposes is the termination of your account.

(3). To provide communications and customer services
According to your preferences and in compliance with applicable law, we may send you marketing communications to inform you about events, to deliver targeted marketing and to share promotional offers. If you are a new customer, we will contact you by electronic means for marketing purposes only if you have consented to such communication. If you do not want us to send you marketing communications, please go to your account settings to opt-out or submit a request via

We may send you service updates regarding administrative or account-related information, security issues, or other transaction-related information. These communications are important to share developments relating to your account that may affect how you can use our Services. You cannot opt-out of receiving critical service communications.

We also process your personal information when you contact us to resolve any questions, disputes, collect fees, or to troubleshoot problems. Without processing your personal information for such purposes, we cannot respond to your requests and ensure your uninterrupted use of the Services.

(4). In our legitimate business interests
Sometimes the processing of your personal information is necessary for our legitimate business interests, such as:

(a). quality control and staff training;
(b). to enhance security, monitor and verify identity or service access, and to combat spam or other malware or security risks;
(c). research and development purposes;
(d). to enhance your experience of our Services and Sites; or
(e). to facilitate corporate acquisitions, mergers, or transactions.

Legal bases for processing your information

NB: For individuals located in the European Economic Area, United Kingdom or Switzerland at the time their personal data is collected, we rely on legal bases for processing your information under the relevant data protection legislation. These bases mean we will only process your data where we are legally required to, where processing is necessary to perform any contracts we entered with you (or to take steps at your request prior to entering into a contract with you), for our legitimate interests to operate our business, to protect Bingtellar's or your property rights, or where we have obtained your consent to do so. We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission.

Disclosing your personal information to third parties

We allow your personal information to be accessed only by those who require access to perform their work and share it only with third parties who have a legitimate purpose for accessing it. Bingtellar will never sell or rent your personal information to third parties without your explicit consent. We will only share your personal information with the following types of third parties:

  • Identity verification services to prevent fraud. This allows Bingtellar to confirm your identity by comparing the information you provide us to public records and other third party databases.
  • Financial institutions which we partner with to process payments you have authorized.
  • Service providers and professional advisors under contract who help with parts of our business operations. Our contracts require these service providers to only use your information in connection with the services they perform for us and prohibit them from sharing your information with anyone else.
  • Companies or other third parties in connection with business transfers or bankruptcy proceedings.
  • Companies or other entities that purchase Bingtellar assets.
  • Law enforcement, regulators, or any other third parties when we are compelled to do so by applicable law or if we have a good faith belief that such use is reasonably necessary, including to: protect the rights, property, or safety of Bingtellar, Bingtellar customers, third party, or the public; comply with legal obligations or requests; enforce our terms and other agreements; or detect or otherwise address security, fraud, or technical issues.
Third-party sites and services

If you authorize one or more third-party applications to access your Bingtellar Services, then information you have provided to Bingtellar may be shared with those third parties. A connection you authorize or enable between your Bingtellar account and a non-Bingtellar account, payment instrument, or platform is considered an “account connection.” Unless you provide further permissions, Bingtellar will not authorize these third parties to use this information for any purpose other than to facilitate your transactions using Bingtellar Services. Please note that third parties you interact with, should have their own privacy policies and Bingtellar is not responsible for their operations or their use of data they collect.
Examples of account connections include:

  • Merchants: If you use your Bingtellar account to conduct a transaction with a third party merchant, the merchant may provide data about you and your transaction to us.
  • Your financial services providers: For example, if you send us funds from your bank account, your bank will provide us with identifying information in addition to information about your account in order to complete the transaction.
How we protect and store personal information

Bingtellar implements and maintains reasonable measures to protect our information and information systems. Customer files are protected with safeguards according to the sensitivity of the relevant information. Reasonable controls (such as restricted access) are placed on our computer systems. Physical access to areas where personal information is gathered, processed or stored is limited to authorized employees.
We may store and process all or part of your personal and transactional information, including certain payment information, such as your encrypted bank account and/or routing numbers, in the US and elsewhere in the world where our facilities or service providers are located. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with the applicable laws and regulations.
As a condition of employment, Bingtellar’s employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to sensitive personal information is limited to those employees who need to it to perform their roles. Unauthorized use or disclosure of confidential customer information by a Bingtellar employee is prohibited and may result in disciplinary measures.
When you contact a Bingtellar employee about your file, you may be asked for some personal details. This type of safeguard is designed to ensure that only you, or someone authorized by you, has access to your file. You also play a vital role in protecting your own personal information. When registering with our Services, choose a password of sufficient length and complexity, don’t reveal it to any third-parties and immediately notify us if you become aware of any unauthorized access to or use of your account.

Retention of personal information

How long we hold your personal information for will vary. The retention period will be determined by the following criteria:

  • the purpose for which we are using your personal information – we will need to keep the information for as long as is necessary for that purpose; and
  • legal obligations – laws or regulation may set a minimum period for which we have to keep your personal information.

    If you have further questions about our data retention practices, please contact us at If we anonymize your personal information so that it can no longer be associated with you, it will no longer be considered personal information, and we can use it without further notice to you.
Children's policy

We do not knowingly request to collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, Bingtellar will require the user to close his or her account and will not allow the user to continue using our Services. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Services so we can take action to prevent access to our Services.

Cross border transfers

Bingtellar is an international business with operations in countries including the EU and the US. This means we may transfer to locations outside of your country. When we transfer your personal information to another country, we will ensure that any transfer of your personal information is compliant with applicable data protection law.
In all cases, however, we will ensure that any transfer of your personal information is compliant with data protection law. You can obtain more details of the protection given to your personal information when it is transferred outside the UK and EEA (including a copy of the standard data protection clauses which we have entered into with recipients of your personal information) by contacting us as described below.

Service providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide service on our behalf, perform Service-related services, or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

External sites

Our Service may contain links to other sites not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will notify you via email and/or by a notice on our Service before the change becomes effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Your privacy rights

Depending on applicable law of where you reside, you may be able to assert certain rights related to your personal information. These rights include:

  • the right to obtain information regarding the processing of your personal information and access to the personal information which we hold about you;
  • the right to withdraw your consent to the processing of your personal information at any time. Please note, however, that we may still be entitled to process your personal information if we have another legitimate reason for doing so. For example, we may need to retain personal information to comply with a legal obligation;
  • in some circumstances, the right to receive some personal information in a structured, commonly used and machine-readable format and/or request that we transmit those data to a third party where this is technically feasible. Please note that this right only applies to personal information which you have provided directly to Bingtellar;
  • the right to request that we rectify your personal information if it is inaccurate or incomplete;
  • the right to request that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information, but we are legally entitled to retain it;
  • the right to object to, or request that we restrict, our processing of your personal information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request; and
  • the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.

    You can exercise your rights by contacting us using the details listed below. Further information about your rights may be obtained by contacting the supervisory data protection authority located in your jurisdiction.
If you have a complaint:

If you have questions or concerns regarding this Privacy Policy, or if you have a complaint, please contact us at